Astrid falls purely on fraudsters.

Four numbers, type, amount, and then the machine spits out no money. BWL student Astrid Langer has let trick, for the first time the Uniblogs reveals how it feels when you just give away 1100 Euros - and long remembers nothing of it.

 

"Please enter PIN concealed carry - this call to EC machines I've found quite exaggerated. But I notice when someone is trying to secretly to me over the shoulder to see me or any other spy.

You notice it does not, I had the painful note.

Petra Schnack
Astrid, 23: "I noticed it when someone looks over your shoulder, or not?"

Last August I was in Boston with friends on the way to dinner, but soon needed more money. In the bank lobby pushed my debit card into the machine, a card that I only use abroad because the Postbank thus ten times free cash withdrawals per year allowed.

Four key point later, after, as ever, only half-hidden pin input happened - nothing. No money. Only the first sentence: "Your request can not currently be processed." New test: Pin, $ 200 selection - and again nothing.

If the secret number? Yes, I was safe. I tried it with a smaller amount, $ 100. Again nothing. Postbank card had to be broken, what else? A friend lent me money for food, and for the rest of the holiday, I used a debit card.

Back in Germany I tried Postbank card again at the local machines - with success. But I knew not that it was not up to me was still on my card.

I was unaware, for months. What I had spent on holiday, which I knew, yes. So I used a long way from the pay phone banking at Postbank. And account statements can I get only twice a year.

More than 1000 Euro away, my stomach to form clumps

Only in January told me the electronic telebanking voice that my account balance drastically lower than I had expected: about $ 1,000 less. My stomach is shaped into a lump. I chose the option "View Account". The Electro-Voice read as follows: "Einhundertvierunddreissig sixty-three euros and cents," aloof, in a bar She said it again. And again. I thought the computer would have been hanged. But after eight times "Einhundertvierunddreissig sixty-three euros and cents," said the voice, "sixty-seven euro and thirty-two cents." I am expecting. 1149.60 euros.

Eight times two hundred dollars, and all in a day? That was sure I had not. That night in Boston, someone had tampered with the machines and the data in my card and my secret number ergaunert. Fraudsters use to readers and mini cameras.

Panic, help, what now? What do you do when everything is almost half a year ago? I chose the phone banking option "Talk to a customer advisor." But now the human voice at the other end of the line was very sober. "Then you can just do nothing, we'll take that and that's but. As someone has probably served to your account." Yes, that I've also noticed, thanks to re-hearing.

138 hours Student-work hours lost

Elfhundert euro, two vacation tickets or 138 hours Hiwi job that I expected. That surely can not be: I am a victim of fraud! Again, I called at the bank. Another employee told me the damage I must report to the headquarters of the bank, when, where and exactly describe. Then you check and see and maybe I would get back the money. Could also be that I should be liable.

Let's see.

I wrote a letter to the bank, described everything so well I find it after four months still remembered. Read the letter from the examining attorney, then quickly to the post, once registered with a reply. And then wait.

Whether I get back my money, and if so how much, is still completely unclear. First, it's gone.

But at least I learned one. Before I am now EC-money machine, I look closely at the machines, jolt the reader and enter the PIN, as if each waiting customer in the bank a potential fraudster. "